Excellent
4.8
Response from the owner: Thanks for the great review. We appreciate it!
Great Service at a Great Price! And such an easy process...will be using Records Reduction Shredding Services again in the future
Response from the owner: Thanks for the great review, Greg!! We appreciate your business.
We recently set up an account with Record Reduction and had a shredding bin delivered to our office. The entire experience has been seamless and professional from start to finish. Brittany was incredibly helpful and efficient in setting up our account, answering all our questions with patience and clarity.The delivery of the shredding bin was prompt and the driver was courteous and friendly. The bin itself is sturdy and secure, giving us complete peace of mind that our sensitive documents are safe until they're shredded.Overall, we are extremely satisfied with Record Reduction's service. It's evident that they prioritize customer satisfaction and security, and we look forward to continuing our partnership. Highly recommend to any business needing reliable and secure shredding solutions!
Response from the owner: Thanks for the great review, Donna! We appreciate your business.
My call was answered and order taken immediately. No passing of the call to a voice message or waiting for a return call. The truck was there as scheduled and the shredding was performed quickly by a friendly, hard working driver. I highly recommend this company to anyone.
Response from the owner: Thanks for taking the time to give us the 5 star review! We appreciate your business
Great company! I received a prompt reply and information about their shredding services. Everyone I came in contact with was pleasant and helpful. They came and picked up my files and the shredding was taken care of onsite.I would highly recommend them.
Response from the owner: Thanks Patty! We appreciate the great review.
Records Reduction is awesome, Shane and his entire staff are great to wok with. Always professional and always on time.
Response from the owner: Thanks for taking the time to give us a great review! We appreciate your business.
Very prompt and courteous! Highly recommended this company.
Response from the owner: Thanks for the great review Brandon!
Records Reduction did a great job with our shredding project. They were on time and efficient handling contents. Communication before and during the project was appreciated.
Response from the owner: Thanks for the great review Vicki. We appreciate your business!
Efficient and great local business
Response from the owner: Thanks for your business Chris. We appreciate it!
Response from the owner: Thanks for taking the time to give us 5 stars. We appreciate it!
I have been using Records Reduction for a couple of years, and love their service. They work with my schedule, and have great employees. Highly recommend!
Response from the owner: Thanks for the kind words Sandi! It's easy to work with you.
Very prompt and professional.
Response from the owner: Thanks for the great review Tom.
Great pick up and service!
Response from the owner: Thanks for taking the time to give a great review Jill. We appreciate your business!
Response from the owner: Thanks for your business and the great review!
Very friendly, reliable, organized and always willing to help with any needs we have. Their turn around in completing projects is fantastic.
Response from the owner: We appreciate your business, Maria!
Haven't had any issues so far. Very professional and cost efficient.
Response from the owner: We're going to keep it that way, Angie! Thanks again for your business.
We recently switched from Shred It to Records Reduction for our business document shredding and are SO pleased with that decision. Records Reduction has transparent pricing and no hidden fees. They are always friendly and I love having a customer service representative in a local office who I can call anytime. Overall great service and friendly team!
Response from the owner: James, we're glad you switched! We will make sure you don't regret that decision.
They did an outstanding job! Worked with my schedule and came and took care of shredding in no time at all. I would recommend and use them again myself.
Response from the owner: Thanks Tracy!!!
As always, we were very pleased. Thank you!
Response from the owner: We appreciate you continuing to use our shredding services!
Brandon was great during the shredding process! He hustled for hours and we got the job done sooner than we thought! Very Happ with the service.
Response from the owner: We're very lucky to have Brandon. He's just a very happy guy and hard working...you can't ask for much more!
We've been very happy with the service. Our technician who comes for pick up is very friendly and easy to work with. Thanks!
Response from the owner: Thanks for the kind words Sandra, We're lucky to have Brandon. He's very genuine and loves people. It shows.
Prompt, helpful, and communicative company, so glad we switched to them!
Response from the owner: We're glad you switched too, Tyra! Ha. Seriously, we appreciate your business.
Courteous as always, and always professional.
Response from the owner: Thanks for the great review, Tonya!
Always on-time, courteous and accommodating of larger amounts.
Response from the owner: Linda, thanks for taking the time to give us the great review. It means a lot to a small, locally owned company. It helps us compete with the large, national guys.
This company has been great to work with - we had boxes and boxes of files in multiple locations and getting those files all scanned has been huge for our firm.
Response from the owner: Thanks for the kind words William. It's easy to work with you and your group!
Great service and the driver was very helpful and professional. The shredding service is a convenient method for destroying information sensitive files that accumulate over time.
Response from the owner: Thanks for taking the time to give us the great review, Roy. We appreciate your business!
Atienden muy bien
Response from the owner: Thanks for the great review, Aurelio! We really appreciate it.
The whole experience has been painless. Brittany has been prompt in all responses. Brandon was so courteous and helpful. I would recommend them to anyone wanting to get rid of E- Waste.
Response from the owner: Thanks for the kind words, Duane. We are lucky to have Brittany and Brandon!
They came directly to our home and took care of our shredding needs in a matter of minutes. The gentleman that assisted with the service was super super nice and very courteous. I will definitely use them again!
Response from the owner: Thanks for the great review Laurie. We appreciate your business!
The staff was very professional. They showed up on time and did a great job. I am very impressed and will definitely be using them again in the future!
Response from the owner: Thanks for the great review, Jordan. It was a pleasure working with you and your group.
Great service!
Response from the owner: Thanks for taking the time to give us a great review, Diane. We appreicate your business!
Response from the owner: Thanks for the 5 stars, Tina. It's been a pleasure working with you all of these years.
Brittany was awesome to work with, answered all of my questions, was very fast getting the truck out to our business. The gentleman the came to our office was very friendly and professional. We would recommend them to anyone and will certainly use them again. 5 stars!
Response from the owner: Thanks for the great review, Michelle. We appreciate your business!
The mobile shredding truck was as therapeutic as a day at the spa with a massage, yoga session, primal scream therapy, hot tub and sauna all included. Well worth the cost.
Response from the owner: Thanks for the great review. I love your spa comparison!!
We can always rely on Records Reduction for fast, friendly service when we have them scan or shred our documents. Brittany is a pleasure to work with and always very accommodating with our schedule.
Response from the owner: Thanks Shawnnah. It's been a pleasure working with you all of these years!
The company representatives were very responsible to and understood my needs. The driver showed up a few minutes ahead of the scheduled time and completed the shredding job to our total satisfaction. The Company's charges were reasonable and the representatives did everything they promised. I would definitely considered them for all my future shredding needs. T. Lamar Robinson, Jr.
Response from the owner: Thanks for the great review, Lamar. We try our best to create happy customers!
We have an annual event where they bring a truck to our site and shred whatever we have. We had Brandon for a driver this time and he was fantastic. Very helpful and a true gentlemen. He took care of all of our needs with a smile.
Response from the owner: Thanks for the great review Tom. Brandon really is a gentlemen. He is really just a happy person and it shows.
amazing place, amazing people!
Response from the owner: Thanks for the great review, Gary. We agree...we do have great employees!
Your young man yesterday was on time, professional, very friendly and did the work well!The pricing was certainly reasonable and the security of having the shredding on site was important to us.
Response from the owner: Thanks for the great review. We agree - Brandon does great work, but he's even a better guy!
Everyone was great, professional and really helpful
Response from the owner: Thanks for the great review, Michele. We appreciate the great review!
The staff was very professional . Pricing was very reasonable for what we had to shred. Shane , came out and had it done in about thirty minutes. We were amazed how fast it took with Records Reduction. We were thrilled with the security of our documents, This was very important. We would recommend them to anyone that needed their services, and we will be using them in the future.
Response from the owner: Thanks for the kind words, Heather. It was a pleasure dealing with your group!
The customer service employees and drivers are very friendly and responsive to our requests. Would certainly recommend their services.
Response from the owner: Thanks for review, Chris. We appreciate your business!
Fantastic company, very reliable and timely for our National company. Drive was fantastic. I'd definitely recommend them over some of the other bigger companies.
Response from the owner: Luanne, thanks for the great review. We appreciate your business!
Professional, nice, and efficient!
Response from the owner: Robert, thanks for taking the time to leave us a great review. We appreciate your business!
Prompt, attentive, cooperative, professional and not a “big corporation “. Support local. Great job !
Response from the owner: Thanks for the great review. It was a pleasure to work with you.
Talking with Brittany was a pleasure, and they got us on the schedule and were here promptly and did a great job, driver was super nice and helpful, will recommend them to all my clients
Response from the owner: Franklin, we appreciate your business and the great review.
Brandon is our pickup person and he is very friendly and always has a smile on his face.
Response from the owner: Thanks for the great review. Our goal is 100% satisfaction every time!
I have had a great experience working with Records Reduction. They are able to handle all of our shredding priorities in a timely manner.Brandon is extremely kind and very professional. He makes sure that his job is done and done well each and every time.
Response from the owner: We appreciate the great review and the kind words about Brandon. We're lucky to have Brandon.
I’ve engaged the services of Records Reduction twice and could not be more pleased. From arranging our second job with Brittany to the work performed by Brandon, it’s such a pleasure to work with a quality and professional Team! This is my Go To company in the greater Charlotte NC area for these services. Thank you.
Response from the owner: We are so glad to hear that you had a great experience with our people and services. Our goal is 100% satisfaction every time.
